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Pacific Poker Security & Privacy
Pacific Poker - Privacy Policy for
Users
Introduction
Cassava Enterprises (Gibraltar) Limited ("Cassava" "us"
"we" or "our") operates this website and are committed
to respecting your privacy and to complying with applicable
data protection and privacy laws. We are incorporated
in Gibraltar and are affiliated with Cassava Enterprises
Limited, a company incorporated in Antigua (together,
the "Cassava Group"). We have provided this Privacy
Policy to help you understand how we collect, use and
safeguard your information for the purpose of operating
our virtual casino on the Internet. You should read
this notice in conjunction with the Terms of Use for
this website which can be seen by clicking here: Legal Warning.
Personal Information
Collection
We collect personal information when
you use our online gambling services, make customer
enquiries, register for information or other services,
or when you respond to communications from us (such as
questionnaires or surveys). Selected third parties, to
whom you have chosen to disclose your personal
information, may also provide us with your personal
information. The types of personal information we may
collect could include, for example, your name and e-mail
address, address, telephone number, debit/credit card
data and lifestyle and other information collected on
registration or through surveys.
How Your Information is Processed
("Purposes")
If you choose to provide us with
personal information, your personal information will be
processed for the following Purposes: to allow us to
provide you with the on-line gambling services -
including the processing of your payment transactions;
to process any of your requests for information; to
provide customer support services; to market our
services or products or those of the Cassava Group; to
improve the content of our website; to notify you about
updates to our website, software and/or services; and to
support any of the intended purposes stated at the time
at which your information was collected, and subject to
any preferences indicated by you.
To Whom Your Information is Disclosed
("Recipients")
Your information may, for the
Purposes described above, be disclosed for processing to
the following Recipients: any other companies within the
Cassava Group and our and their employees; to any third
party service providers who use your personal
information to provide services to us; or to any
auditors or contractors or other advisers auditing any
of Cassava Group's business processes, potential
purchasers or investors in any company within the
Cassava Group. Any processing performed by any
Recipients will, where required by law, be governed by a
data processing agreement in the form required by law,
preserving any and all of your statutory data protection
rights. We ensure that your information will not be
disclosed to government institutions or authorities
except if required by law.
Your Choice - Direct Marketing
We
provide you with an easy means to decline receiving
e-mail offers from ourselves or from any other companies
within the Cassava Group. At any time, you may request
to discontinue receiving these offers by sending a blank
message with the word "Remove" in the subject area to mailto:feedback@PacificPoker.com.
If you would like to decline receiving our mail or
telemarketing offers, please call 1-800-480-5186 or
write to our Gibraltar address that appears at the end
of this page.
Your Rights in relation to your
Information
You can write to us at any time to
obtain a copy of your information and to have any
inaccuracies corrected. Where appropriate, you may have
your personal information rectified, amended or
completed. Please e-mail us at the support e-mail
address that appears at the bottom of this page. We may
make a small charge to cover the cost of
administration.
Security
We have implemented
suitable security policies, rules and technical measures
to protect and safeguard the personal data that we have
under our control from unauthorised access, improper use
or disclosure, unauthorised modification, unlawful
destruction or accidental loss. All our employees and
data processors that have access to, and are associated
with the processing of your personal information, are
obliged to respect the confidentiality of your
information.
Cookies
We may send you a
permanent cookie when you register with us. A cookie is
a small file that can be placed on your computer's hard
disk for record-keeping purposes. Cookies can help us to
recognise you when you next visit our website and note
the advertisements you click on to and other sites which
you enter via a link from our website. This allows us to
tailor the service we provide to your preferences. We
may also use the data generated from cookies to compile
statistical data on your use of our website. You are not
obliged to accept a cookie from us or from any other
website. You can modify your browser so that it will not
accept cookies. Please consult the "Help" section of
your browser to correctly do so. However, for legitimate
security reasons, we may refuse access to specific
website content unless you accept the use of a cookie or
similar device.
International Transfer
Since we
operate globally, it may be necessary to transfer your
personal information to other companies within the
Cassava Group located in countries outside the European
Union. This may happen where our servers or such
companies are based outside the European Union, where
you use our services and products while visiting
countries outside the European Union or where we
transfer your personal information to such companies for
purposes notified to you in advance. The data protection
and other laws of these countries may not be as
comprehensive as those in the European Union - in these
instances we will take steps to ensure that a similar
level of protection is given to your information.
Retention
Your personal
information will not be stored for any longer period
than is necessary for the purposes for which it was
collected.
Information about us
Cassava
Enterprises (Gibraltar) Limited
Suite
601/701
Europort, Gibraltar
Cassava
Enterprises Limited Antigua
Home and Office Depot Building
Old
Parham Road
St. John's, Antigua
This Privacy Policy may vary from time to
time so please check it regularly. We reserve the right
to amend or modify this Privacy Policy at any time and
in response to changes in applicable data protection and
privacy legislation. In the event the Purposes change,
then we will notify you as soon as practicable and,
where required, seek your consent where such
notification relates to a new additional purpose for
processing. If you have any enquiry about our data
protection and privacy policy or practices, please write
to mailto:feedback@PacificPoker.com.
Date last revised:
1 July 2003.
Earnings
Your earnings are kept confidential. It is
your responsibility to report any winnings to the
appropriate authorities. We do not use your information
for purposes other than those for which it was
originally intended.
Security
In order to prevent unauthorized access, as
well as data accuracy maintenance and correct
information usage, we have set up suitable physical,
electronic, and managerial procedures to safeguard and
secure the information we collect Online. All
transactions are run through regularly maintained
encrypted pathways. The Website and the software utilize
security measures to protect the loss, misuse and
alteration of information.
Ad Servers
We do not partner with or have special
relationships with any ad server companies.
Contacting the Web Site
If you have any questions about this
Privacy Statement or the Site Practices, or if you feel
that we do not follow our stated Privacy Policy, please
contact us:
Email: feedback@PacificPoker.com.
Mail:
Cassava Enterprises, 601-701 Europort, Gibraltar
Pacific Poker - Security
Statement
Using your Credit Card at Pacific Poker is
perfectly safe.
Intersafe Global Ltd., which provides
Credit Card processing services for Casino-on-Net and
Pacific Poker, is one of the leading transaction
providers, with millions of Online transactions
processed annually.
Intersafe Global Ltd. utilizes
sophisticated RSA public/private key encryption
technology to ensure that sensitive data is transferred
securely over the Internet. All Credit Card details are
stored on a secure server, which is protected by the
latest firewall system. This means that using your
Credit Card at Pacific Poker is safer than using it to
order a pizza or at your local gas
station. | 
