How to Cash Out

What is Pacific Poker's Cash Out Policy?

As part of our commitment to providing truly superior service, Pacific Poker makes every effort to ensure that your Cash Out request is processed as quickly and efficiently as possible.

The following is an explanation of how the Cash Out process works and Pacific Poker's Cash Out Policy:

At Pacific Poker, the method(s) by which we pay your Cash Out is directly dependent upon the payment method(s) by which you have submitted your Deposit(s) in the past, and the amounts of those Deposit(s).

When you Deposit to your Pacific Poker Account by Credit, Charge or Debit Card, ePassporte, INSTADEBIT, FirePay or NETELLER, you accumulate what we refer to as a positive "Member Transaction Balance"* (please see Cash Out Policy below for definition), for that particular payment method.

When you request a Cash Out, if possible, your Cash Out will be paid automatically to the payment method(s) for which you have established a positive Member Transaction Balance (please see Credit/Debit Card **Exceptions below).

For example:

1. On Monday you Deposit $50 by Visa Credit Card;
2. On Wednesday you Deposit $50 by NETELLER;
3. On Thursday you Deposit another $50 by Visa Credit Card;
4. On Saturday you Deposit $50 by FirePay;
5. Your Member Transaction Balance now equals $200:
   1. $100 on Visa Credit Card;
   2. $50 on FirePay;
   3. $50 on NETELLER.
6. On Sunday you request a $400 Cash Out.

The first $200 of your Cash Out (up to your Member' Transaction Balance) will be automatically paid to you in the following manner and order of priority:

1. $100 will be paid to your Visa Credit Card Account(s)(please see Credit/Debit Card **Exceptions below);
2. $50 will be paid to your FirePay Account;
3. $50 will be paid to your NETELLER Account;
4. Your Member Transaction Balance now equals $0.

Your $200 "Remaining Cash Out Balance"*** (the amount above your Member' Transaction Balance - please see Cash Out Policy below for definition) will be paid to you according to your chosen payment method(s):

1. Visa Credit/Debit Card(s) (up to $5,000 per Credit/Debit Card/per day, where permitted by the Visa Credit/Debit Card issuer - please see Credit/Debit Card **Exceptions below), or;
2. Solo and/or Switch/Maestro Debit Card(s) (if you have Deposited to your Casino Account by this payment method in the past, and only in randomly selected cases), or;
3. ePassporte (if you have Deposited to your Casino Account by this payment method in the past), or;
4. FirePay (if you have Deposited to your Casino Account by this payment method in the past), or;
5. NETELLER (if you have Deposited to your Casino Account by this payment method in the past), or;
6. Wire Transfer (if you did not use cards as mentioned in section 1 and 2 above), or;
7. Bank Draft (if you did not use cards as mentioned in section 1 and 2 above), or;
8. Credit Card Bank Wire (if you have Deposited to your Casino Account by this payment method in the past - available to our Members with Visa and/or MasterCard Credit Cards and UK Bank Accounts only).

Legend:

• * = Member Transaction Balance (see Cash Out Policy below for definition).
• ** = Credit/Debit Card Exceptions (see next section below).
• *** = Remaining Cash Out Balance (see Cash Out Policy below for definition).

Please note: Credit/Debit Card **Exceptions

(Non-Credit Card users please skip below to the next section of this document):

**Visa Credit Card Cash Outs: Due to regulations imposed by issuers of Visa Credit/Debit Cards, Pacific Poker is not permitted to pay Cash Outs to Visa Credit/Debit Cards issued in specific countries (please see drop-down list below to view these countries). Furthermore, due to regulations imposed by some issuers of Visa Credit/Debit Cards in countries not included in the drop-down list below (non-listed countries), Pacific Poker is not permitted to pay Cash Outs to certain Visa Credit/Debit Cards. Therefore, Deposits made using these particular Visa Credit/Debit Cards will not accumulate toward the *Member Transaction Balance (see Cash Out Policy below). Members who have Deposited to their Pacific Poker Accounts via these particular Visa Credit/Debit Cards shall receive Cash Outs according to section three (3) of the Cash Out Policy, below.

Please see drop-down list below, specifying countries where Visa Credit/Debit Card issuers do not permit Cash Outs to be paid to Visa Credit/Debit Cards:

**MasterCard/Eurocard Cash Outs: Due to regulations imposed by issuers of MasterCard/Eurocard Credit/Debit Cards, Pacific Poker is not permitted to pay Cash Outs to MasterCard and/or Eurocard Credit/Debit Cards. Therefore, Deposits made by MasterCard and/or Eurocard Credit/Debit Cards will not accumulate toward the *Member Transaction Balance (see Cash Out Policy below). Members who have Deposited to their Pacific Poker Accounts via MasterCard and/or Eurocard Credit/Debit Cards shall receive Cash Outs according to section three (3) of the Cash Out Policy, below.

Please note the following important Cash Out information (pertinent to Credit Card and Non-Credit Card users):

Cash Outs requested within the same 24 hour period, via the same payment method, may be combined as one payment.

In most cases, Cash Out Payment Credits will posted as separate transactions, and will not cancel charges resulting from your Deposit(s) to your Pacific Poker Account.

If your Cash Out request is for less than the minimum allowable amount, listed below, the funds will be returned to your Bankroll:

• The minimum allowable Wire Transfer Cash Out is $20.
• The minimum allowable Bank Draft, Credit Card Bank Wire, ePassporte, FirePay or NETELLER Cash Out is $5.

Occasionally, your authorization or some documentation may be required to process your Cash Out request, and we may ask that you sign a list of your previous Deposits to your Pacific Poker Account.

Total Cash Outs of over $5,000 per month require documented authentication. Below, please see the type of authentication required, as determined by the total amount of the Member's Cash Outs per one (1) month period:

Cash Out Limits per Month	Level of Authentication	Details
$0 - $5,000	0 - No authentication required.	No documents required.
$5,000 - $10,000	1 - Non-notarized authentication required.	Equifax verification, documents, deposit declaration required.
$10,000 - $20,000	2 - Signed & notarized original documents required.	The amount of $10,000 has been determined according to USA and international laws regarding money laundering.
$20,000	Absolute Cash Out limit per month.	Member Cash Out amounts totaling above $20,000 during a one month period will be transferred to the following month. Special cases will be considered by the management.

Cassava Enterprises (Gibraltar), Ltd. (the operator of Pacific Poker), reserves the right to delay and/or stop the processing of Cash Out requests until final approval has been received for any outstanding Deposit transactions.

Bonuses may be Cashed Out only after all Bonus Policy requirements have been satisfied (please see What is Pacific Poker's Bonus Policy? in the How to Cash Out section of this site).

There are no fees for any of our Cash Out services.

Pacific Poker's Cash Out Policy:

According to Pacific Poker's Cash Out Policy, Members' Cash Out requests shall be automatically paid directly to the payment method(s) by which that Member submitted their original Deposit(s) to their Pacific Poker Account, up to the *Member Transaction Balance (see section one (1) below for definition). Thereafter, that Member may choose the payment method(s) by which to receive their ***Remaining Cash Out Balance (see section three (3) below for definition):

1. *The Member Transaction Balance shall be defined as:
   1. Any total sum a Member has Deposited to their Pacific Poker Account via their Visa Credit/Debit Card(s) (with the exception of certain Visa Credit/Debit Cards - please see Credit/Debit Card **Exceptions above) and/or Diners Club Charge Card(s), less previous Cash Outs and/or refunds to this same payment method, plus/or;
   2. Any total sum a Member has Deposited to their Pacific Poker Account via their Solo and/or Switch/Maestro Debit Card(s), less previous Cash Outs and/or refunds to this same payment method, plus/or;
   3. Any total sum a Member has Deposited to their Pacific Poker Account via their FirePay Account(s), less previous Cash Outs and/or refunds to this same payment method, plus/or;
   4. Any total sum a Member has Deposited to their Pacific Poker Account via their NETELLER Account(s), less previous Cash Outs and/or refunds to this same payment method, plus/or;
   5. Any total sum a Member has Deposited to their Casino Account via their INSTADEBIT Account(s), less previous Cash Outs and/or refunds to this same payment method;
   6. Any total sum a Member has Deposited to their Pacific Poker Account via their ePassporte Account(s), less previous Cash Outs and/or refunds to this same payment method.
2. Cash Outs shall be automatically paid directly to the following payment method(s), up to the *Member Transaction Balance (see section one (1) above), and in the following order of priority:
   1. Visa Credit/Debit Card(s) (up to $5,000 per Credit/Debit Card/per day, where permitted by the Visa Credit/Debit Card issuer - please see Credit/Debit Card **Exceptions above) and/or Diners Club Charge Card(s);
   2. Solo and/or Switch/Maestro Debit Card(s);
   3. FirePay Account(s);
   4. NETELLER Account(s);
   5. ePassporte Account(s);
   6. INSTADEBIT Account(s).
3. Thereafter (once a *Member Transaction Balance, utilizing all payment methods with which that Member has Deposited to their Pacific Poker Account in the past, has been satisfied - see section one (1) above), that Member may choose, if any exists:
   1. Visa Credit/Debit Card(s) (up to $5,000 per Credit/Debit Card/per day, where permitted by the Visa Credit/Debit Card issuer - please see Credit/Debit Card **Exceptions below), or;
   2. Solo and/or Switch/Maestro Debit Card(s) (if you have Deposited to your Casino Account by this payment method in the past, and only in randomly selected cases), or;
   3. ePassporte (if you have Deposited to your Casino Account by this payment method in the past), or;
   4. FirePay (if you have Deposited to your Casino Account by this payment method in the past), or;
   5. NETELLER (if you have Deposited to your Casino Account by this payment method in the past), or;
   6. Wire Transfer (if you did not use cards as mentioned in section (a) and (b) above), or;
   7. Bank Draft (if you did not use cards as mentioned in section (a) and (b) above), or;
   8. Credit Card Bank Wire (if you have Deposited to your Casino Account by this payment method in the past - available to our Members with Visa and/or MasterCard Credit Cards and UK Bank Accounts only).

Pacific Poker utilizes the most advanced security and encryption technologies available, to ensure that your transaction and all of your financial information is completely secure.

Enjoy the tables and Good Luck!

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